Your privacy is important to us. It is MakerDojo's policy to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, including across our websites and other sites we own and operate.
Personal information is any information about you that can be used to identify you. This includes information about you as a person (such as name, address, and date of birth), your devices, payment details, and even information about how you use a website or online service.
In the event our site contains links to third-party sites and services, please be aware that those sites and services have their own privacy policies. After following a link to any third-party content, you should read their posted privacy policy information about how they collect and use personal information. This Privacy Policy does not apply to any of your activities after you leave our site.
This policy is effective as of 01 June 2022.
Last updated: 01 June 2022
We may, at any time and at our discretion, vary this Privacy Policy by publishing the amended Privacy Policy on our website. We recommend you check our website regularly to ensure you are aware of our current Privacy Policy. In the event we make any significant changes to this Privacy Policy we will use our reasonable endeavours to inform you of such changes in advance in writing.
It is important that the personal information we hold about you is true, complete, accurate and current. Accordingly, you must notify us of any changes to your personal information (for example, if you change your email address).
Personal information: is information or an opinion, whether true or not and whether recorded in a material form or not, about an individual who is identified or reasonably identifiable.
The types of personal information we may collect about you include:
As a user of our software:
- your name;
- your contact details, including email address, mailing address, street address and/or telephone number;
- your age and/or date of birth;
- your preferences and/or opinions;
- your credit card or other payment and bank account details (including through our third-party payment processor, if any);
- information you provide to us in respect of our account recovery functions related to your account with us and the use thereof by you;
- information you provide to us, including through feedback, customer surveys or otherwise;
- details of services we have provided to you and/or that you have enquired about, and our response to you;
- support requests submitted to us and our response to you;
- information about your access and use of our Services, including through the use of Internet cookies, your communications with our online Services, the type of browser you are using, the type of operating system you are using and the domain name of your Internet service provider;
- your browser session and geo-location data, device and network information (including your IP address), statistics on page views and sessions, acquisition sources, search queries and/or browsing behaviour;
- additional personal information that you provide to us, directly or indirectly, through your use of our Services, associated applications, associated social media platforms and/or accounts from which you permit us to collect information;
- and any other personal information requested by us and/or provided by you or a third party.
When you visit our website:
- your browser session and geo-location data, device and network information, statistics on page views and sessions, acquisition sources, search queries and/or browsing behaviour;
- your contact details, including email address and/or telephone number;
- your preferences and/or opinions;
- information you provide to us, including through feedback, customer surveys or otherwise;
- details of services we have provided to you and/or that you have enquired about, and our response to you;
- support requests submitted to us and our response to you;
- information about your access and use of our Services, including through the use of Internet cookies, your communications with our online Services, the type of browser you are using, the type of operating system you are using and the domain name of your Internet service provider;
- additional personal information that you provide to us, directly or indirectly, through your use of our Services, associated applications, associated social media platforms and/or accounts from which you permit us to collect information;
- and any other personal information requested by us and/or provided by you or a third party.
Sensitive information: is a sub-set of personal information that is given a higher level of protection. Sensitive information means information relating to your racial or ethnic origin, political opinions, religion, trade union or other professional associations or memberships, philosophical beliefs, sexual orientation or practices, criminal records, health information or biometric information.
Sensitive information: We do not actively request sensitive information about you. If at any time we need to actively collect sensitive information about you, unless otherwise permitted by law, we will first obtain your consent and we will only use it as required or authorised by law. We may inadvertently collect your sensitive information through your use of our Services. To the extent that we inadvertently collect your sensitive information, we will only use it with your consent and as required or authorised by law.
We collect personal information in a variety of ways, including:
- Directly: We collect personal information which you directly provide to us, including when you register for an account, through the ‘contact us’ form on our website, when you interact with or utilise our Services, via email, when you provide feedback to us on our website and/or feedback form, when you interact with us on our webchat, when you request our assistance via email, or over the telephone, or when otherwise communicating with you.
- Indirectly: We may collect personal information which you indirectly provide to us while interacting with us or third parties, such as when you use our Services, when you review our Services online, via social media or blogs, from marketing events, or over the telephone.
- From third parties: We collect personal information from third parties, such as third-party payment providers, service providers who have referred you to us, details of your use of our website from our analytics and cookie providers and marketing providers. See the “Cookies” section below for more detail on the use of cookies.
We process your person information for purposes based on legitimate business interests, the fulfilment of our contract with you, compliance with our legal obligations, and/or your consent which are described further below:
As a user of our software
- to enable you to access and use our software, including to provide you with a login;
- to provide our Services to you;
- to run promotions, competitions and/or offer additional benefits to you;
- to contact and communicate with you about our Services, including in response to any support requests you lodge with us or other enquiries you make with us;
- for internal record keeping, administrative, invoicing and billing purposes;
- for analytics, market research and business development, including to operate and improve our Services and associated applications, if any;
- for advertising and marketing, including to send you promotional information about our services and other information that we consider may be of interest to you;
- to comply with our legal obligations and resolve any disputes that we may have; and/or
- if otherwise required or authorised by law.
